CORE

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Designed to standardize and optimize your revenue collections, the CORE payments and engagement platform brings together revenue and payment management, secure payment gateways, automated reconciliation, and a comprehensive citizen engagement solution, robust integrations – all supported by comprehensive analytics that drive insight into your critical revenue-related workflows. From initial request to final delivery, CORE’s powerful solution helps you deliver a cohesive, frictionless citizen experience that automates the entire lifecycle of securely accepting and reconciling payments. With CORE, a secure PCI-DSS Level 1 compliant solution, you consolidate multiple payment workflows and engagement systems into a single, authoritative enterprise application.  Organizations that leverage the CORE payments and engagement platform will capture revenue and delight citizens.

Contributed

10 Questions to Assess Your Outdated Payment Experience

How would you score your payment experience? Fully modernized, needs improvement or needs immediate attention? Take this survey to complete your self assessment and identify opportunities to deliver a customer-first payment experience.

September 19, 2024
· CORE
Contributed

How Local Governments Can Improve Staff and Resident Experiences

This roundtable explores structuring government revenue systems around property identification rather than citizen identities. Tying processes back to property allows connecting internal systems for consistency. Agencies should prioritize solutions enabling open data sharing across departments and take an incremental approach to modernizing one system at a time.

August 23, 2024
· CORE
Contributed

How Local Governments Are Serving Citizens and the Staff Who Serve Them

This roundtable highlights the importance of prioritizing convenience for both citizens and government employees in the payment experience. Key topics include addressing generational preferences, modernizing payment options as a win-win solution and leveraging technology to deliver fewer steps and immediate responsiveness that residents and staff desire.

July 23, 2024
· CORE
Contributed

Tips and Recommendations for Safety and Security in Government

Government agencies face mounting pressures to strengthen security and compliance practices while keeping pace with emerging technologies like artificial intelligence (AI). This article distills key recommendations from industry experts on implementing robust security frameworks, leveraging AI responsibly and fostering a culture of consistent compliance.

June 18, 2024
· CORE
Contributed

Transforming Government Operations Through Automation

Automation can help government agencies enhance efficiency and modernize the citizen experience when accessing government services. Automating processes eliminates manual tasks, reduces delays, speeds up operations and streamlines how processes are executed.

May 21, 2024
· CORE
Contributed

The Value of Partnership–Why Choosing the Right Vendor is Important for Government Agencies

Government agencies rely heavily on technology vendors and partners to deliver an optimal experience for both citizens and employees. However, choosing the wrong vendor can lead to frustrations, inefficiencies, and costly downtime that erodes trust. With a customer-centric approach built on tailored solutions, CORE is committed to fostering a seamless payment experience that benefits citizens and empowers government agencies. By prioritizing real-time support, secure payment solutions, and end-to-end revenue cycle management, CORE establishes itself as the trusted partner enabling the modernization of citizen services.

April 30, 2024
· CORE
Contributed

Modernize Your Citizen Payment Experience with CORE

In today's Experience Era, citizens expect the same seamless payment options from their local government that they enjoy with retailers, entertainment providers, and other businesses. However, for many municipalities, payment modernization has been an uphill battle – until now.

April 11, 2024
· CORE