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Not every chatbot launch goes to plan, a lesson the city of Long Beach learned with the introduction of its own digital assistant, Ask Elby! Officials shared their experiences with the technology at the recent GovAI Coalition Summit in San Jose.
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The University of California, Davis has released a request for information to look at possibly updating a solution in its Financial Aid and Scholarships Department.
A ransomware attack against Oakland that has affected city services and exposed reams of sensitive personnel data is creating a nightmare for city officials who aren’t sure what it will take to resolve the crisis.
The IT leader at this unique state entity talked to Industry Insider — California about ongoing technology work, enterprise-level topics that are likely central for many technology executives, and the budgetary process.
“AC Transit was running a traditional security email gateway. I do not want to mention the vendor, but it was not effective; there were a lot of challenges with it,” said Tas Jalali, head of cybersecurity for AC Transit.
The briefing will run from 3 to 4 p.m. Thursday at the Hyatt Regency Sacramento, followed by a members’ mixer at the hotel. The event is open to members of Industry Insider — California.
State CIO Liana Bailey-Crimmins and HiPER Solutions CEO David Morris agree that the keys to success in managing change and projects include vision, planning, leadership, trust and teamwork.
Four tech companies, two biotech firms and a real estate ally of Google that’s been jolted by the search giant’s development slowdown are among the most recent firms to reveal layoff plans to the Employment Development Department.
“Planned enhancements include electronic fund transfer, a vendor portal, bond accounting and other enhancements to process common transactions,” Director Jennifer Maguire writes.
In a new request for information, the California Department of Health Care Services wants to learn more about potentially updating processes around data and reporting.
The California Housing Finance Agency is seeking a CTO, and the California Department of Technology is recruiting for a project director.
Rita Gass, chief information officer for the California Employment Development Department, counted some 200 IT projects over the last 18 months in her department — a good indication of all the work underway.
As part of Industry Insider — California’s ongoing efforts to educate readers on state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT leaders.
The Employment Development Department is seeking ideas from vendors on “online identity proofing,” including ways to streamline the public’s transactions with the department while enhancing security. The deadline is March 21.
Proposed legislation this session would further refine state laws on privacy and personal information, on emergency response and on body-worn cameras. That is, if it passes.
Databases of organizational charts and enterprise catalogs are among the tools and content available to members of Industry Insider — California.
The pandemic accelerated the technology’s adoption, offering a “touchless” way to process passengers. Officials don’t have to scan a passport or clean a kiosk.
The CTO will work within the California Department of Technology and will also be the chief of the Office of Technology Services, which runs the state’s only general-purpose data center.
Officials confirmed that the data had been leaked and that they were working with the FBI and the California Governor’s Office of Emergency Services (Cal OES) to investigate the attack.
In a new request for qualifications, the California Department of Transportation is looking for construction manager/general contractor services for middle-mile broadband design and construction across nine counties.
In two budget change proposals released following the debut of Gov. Gavin Newsom’s budget proposal, the Labor and Workforce Development Agency and Agricultural Labor Relations Board look to improve infrastructure and security.
Last year, the department received approval to hire 64 new positions as part of the Spring Finance Letter budget process. The department has job openings in the areas of information technology, cybersecurity, accounting, administration and more.
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Next-generation tools and approaches help agencies mitigate vulnerabilities.
New service offering approved under BeyondTrust’s existing FedRAMP authorization to operate (ATO) broadens government access to identity security
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