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City of Frisco

The Center for Digital Government recognized the city for its Situational Awareness for Emergency Response (SAFER) project, which has expanded significantly since its development in 2008.
“As CIO, I am dedicated to nurturing our emerging leaders and driving the continuous growth of our team,” said Melissa Kraft. “I am committed to ensuring that our organization stays at the leading edge of industry trends and technological advancements.”
According to the solicitation, the city's current system is lacking in automation and limits the implementation of more efficient business processes.
The areas to be addressed by the CAD/RMS system include police and fire mobile units, uniform crime reporting, jail booking, animal control and more.
She announced her move to the fast-growing city via LinkedIn.