Contributed Content
Embracing emerging technology to create user-centric services and enhance citizen engagement
Industry: Town Location: Prosper, Texas Number of Employees: 330 Population: 38,520 Tyler Client Since: 2017 Tyler products/solution used: Enterprise Permitting & Licensing [powered by EnerGov™], Enterprise Environmental Health, Civic Access, Decision Engine
Learn how to automate the top five manual IT processes to streamline SaaS management.
Join Amazon Web Services (AWS) in Austin, Texas from July 23-24 for a no-cost conference.
Government agencies face mounting pressures to strengthen security and compliance practices while keeping pace with emerging technologies like artificial intelligence (AI). This article distills key recommendations from industry experts on implementing robust security frameworks, leveraging AI responsibly and fostering a culture of consistent compliance.
Info-Tech (infotech.com) has been awarded a contract by the Texas Department of Information Resources (DIR) to offer IT Advisory services through DIR’s Cooperative Contract Program. Here is our new landing page: https://dir.texas.gov/contracts/dir-cpo-5251
This e-book from Tyler Technologies delivers valuable insights for government leaders on improving digital user experiences, expanding access, and boosting satisfaction with government services. Designed for decision-makers and elected officials who influence digital government projects, this resource focuses on the elements inherent in modernizing user-friendly, accessible, and secure services that cater to a wide range of constituents.
AI is rapidly becoming an integral part of our daily lives, driving innovations in everything from healthcare to finance. But there’s a perplexing phenomenon lurking beneath the surface: AI hallucinations.
The release of the February 2024 White House Technical Report, Back to the Building Blocks: A Path Towards Secure Measurable Software, brings about a timely shift in prioritizing software security. Software is ubiquitous, so it’s becoming increasingly crucial to address the expanding attack surface, navigate complex regulatory environments, and mitigate the risks posed by sophisticated software supply chain attacks.
Check out Rob Cohan's blog post where he details how we are leading with value by helping public service organizations identify "value pockets" — areas where Gen AI can drastically improve productivity or service delivery.
When it comes to government technology initiatives, real-world examples of failed enterprise resource planning (ERP) implementations across the public sector are not uncommon. It then begs the question, “Why are governments force-fed commercial software packages that are ill-fitted to meet the unique needs of government?”
The Akamai Guardicore Platform simplifies enterprise security with broad visibility and granular controls through one console.
When doing business online, users expect their interactions to be secure, convenient, and seamless. They expect the same level of service when interacting with their government. Digital Titling provides an innovative solution that allows drivers to process their titles quickly and easily while also streamlining and simplifying the process for the DMV. With Digital Titling, everyone wins.
As I travel around the world meeting with customers and prospects, we often discuss the tectonic shifts happening in the industry. At the heart of their strategic initiatives, organizations are striving to innovate rapidly and deliver customer value with uncompromising quality and security, while gaining a competitive edge in the market. They are embracing DevOps methodologies and leveraging open-source technologies, accelerating deployments across multi-cloud environments to enhance agility and responsiveness. The biggest challenge they face is acquiring a comprehensive view of all the assets in their portfolio as they are deployed across multi cloud end points.
Automation can help government agencies enhance efficiency and modernize the citizen experience when accessing government services. Automating processes eliminates manual tasks, reduces delays, speeds up operations and streamlines how processes are executed.
Digital transformations have impacted all facets of society, including the way governments serve the public. In the past few years, particularly during the pandemic, public sector organizations have made great strides in incorporating digital technologies to offer streamlined and personalized experiences to residents. As part of this modernization process, several key dimensions have emerged that provide a holistic approach to improving the digital resident experience.
Latest News
What to Know:
- Sandy Russell has joined NTT DATA North America as senior account executive for state, local and education business in Texas.
- She brings experience across SLED, higher education and enterprise technology, with prior roles at Precisely, Oracle and Intel Security.
- Russell said she is focused on helping Texas agencies modernize while maintaining secure and reliable infrastructure amid a rapidly evolving digital landscape.
What to Know:
- The attorney general concluded Texas law does not authorize constables to issue speeding citations by mail using automated camera or lidar systems.
- Under Chapter 543 of the Transportation Code, a speeding citation must follow an officer detention or arrest.
- Any expansion of automated speed enforcement at the county level would require express authorization from the Legislature.
Industry Insider — Texas will not publish a newsletter on Monday, Feb. 16, in observance of the Presidents' Day holiday. The newsletter will resume on Wednesday morning.
