Contributed Content
This roundtable highlights the importance of prioritizing convenience for both citizens and government employees in the payment experience. Key topics include addressing generational preferences, modernizing payment options as a win-win solution and leveraging technology to deliver fewer steps and immediate responsiveness that residents and staff desire.
Your Defense Against Cyberattackers
You know that bottomless list you make every day full of frustrating, repetitive tasks? What if you could clear it and get work done faster? It’s possible, with IBM watsonx Orchestrate™, featuring generative AI and automation technology designed to free you up to pursue more on your “want-to-do" list.
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Texas Department of Information Resources
Traditional methods of flaw remediation are not equipped with the technology to keep pace with the rapid evolution of code generation practices, leaving developers incapable of managing burdensome and overwhelming security debt. Code security is still a critical concern in software development. For instance, when GitHub Copilot generated 435 code snippets, almost 36% of them had security weaknesses, regardless of the programming language. As it is, many developers are still unequipped with an automated method that can securely remediate issues in code.
Embracing emerging technology to create user-centric services and enhance citizen engagement
Industry: Town Location: Prosper, Texas Number of Employees: 330 Population: 38,520 Tyler Client Since: 2017 Tyler products/solution used: Enterprise Permitting & Licensing [powered by EnerGov™], Enterprise Environmental Health, Civic Access, Decision Engine
Learn how to automate the top five manual IT processes to streamline SaaS management.
Join Amazon Web Services (AWS) in Austin, Texas from July 23-24 for a no-cost conference.
Government agencies face mounting pressures to strengthen security and compliance practices while keeping pace with emerging technologies like artificial intelligence (AI). This article distills key recommendations from industry experts on implementing robust security frameworks, leveraging AI responsibly and fostering a culture of consistent compliance.
Info-Tech (infotech.com) has been awarded a contract by the Texas Department of Information Resources (DIR) to offer IT Advisory services through DIR’s Cooperative Contract Program. Here is our new landing page: https://dir.texas.gov/contracts/dir-cpo-5251
This e-book from Tyler Technologies delivers valuable insights for government leaders on improving digital user experiences, expanding access, and boosting satisfaction with government services. Designed for decision-makers and elected officials who influence digital government projects, this resource focuses on the elements inherent in modernizing user-friendly, accessible, and secure services that cater to a wide range of constituents.
AI is rapidly becoming an integral part of our daily lives, driving innovations in everything from healthcare to finance. But there’s a perplexing phenomenon lurking beneath the surface: AI hallucinations.
The release of the February 2024 White House Technical Report, Back to the Building Blocks: A Path Towards Secure Measurable Software, brings about a timely shift in prioritizing software security. Software is ubiquitous, so it’s becoming increasingly crucial to address the expanding attack surface, navigate complex regulatory environments, and mitigate the risks posed by sophisticated software supply chain attacks.
Check out Rob Cohan's blog post where he details how we are leading with value by helping public service organizations identify "value pockets" — areas where Gen AI can drastically improve productivity or service delivery.
Latest News
What to Know:
- $2.2 million has been appropriated for FY 2026 through the city’s Technology Improvement Fund.
- $7 million is earmarked for software and hardware maintenance.
- $420,000 is budgeted for technology equipment purchases.
What to Know:
- The agency is interested in support systems capable of managing a broad range of regulatory tasks.
- Respondents are asked to describe how their system supports core business functions.
- Respondents are also encouraged to describe professional services for implementation, data migration and support.
What to Know:
- The county’s Management Information Systems Department is slated to receive $2.7 million in operating funds.
- Enterprise platforms make up a significant portion of the capital investment.
- The new budget will take effect Oct. 1.
