News
What to Know:
- The city of Midland has launched an updated version of its virtual assistant designed to streamline access to city services and reduce website navigation time for residents.
- New features include voice interaction via phone and web, with support in English and Spanish.
- The program is continuously improved based on user feedback, with the goal of enhancing customer service and reducing call and email volume.
What to Know:
- Texas is the first U.S. state to allocate public funds to bitcoin, following the creation of a digital asset reserve.
- A $5 million bitcoin purchase was reported in November.
- Vendors may see future opportunities as the state moves toward direct custody and supporting infrastructure.
What to Know:
- Texas leaders made clear that AI is now an expected part of funding and oversight conversations, and vendors should prepare to quantify efficiency gains.
- A new “Procurement-as-a-Service” model aims to help smaller agencies modernize faster with DIR support.
- Contracts move faster when vendors come prepared with an understanding of state-mandated terms.
What to Know:
- Stephanie Muth will become executive commissioner of the Texas Health and Human Services Commission (HHSC) on Jan. 3, succeeding Cecile Erwin Young.
- Muth previously led the Department of Family and Protective Services and held multiple senior positions at HHSC.
What to Know:
- The Texas Department of Agriculture (TDA) has launched a new, fully digitized licensing system to make it easier to apply for, renew and update licenses.
- The agency says the system adds online applications, dashboard renewals, real-time updates and status tracking with notifications.
- The new system was built internally, allowing TDA to tailor the platform to agency needs while saving taxpayer dollars.
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