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California Department of Tax and Fee Administration

As the conversation around girding state workers from the impacts of generative AI heats up, one advancing bill could establish new rules for state and local government call centers.
Five vendors have been tapped to explore possible use cases for generative AI across several agencies and priority areas.
Three departments have collaborated on a third opportunity for vendors, seeking ideas for bringing generative artificial intelligence to bear on issues at a state tax entity.
The exact timing isn’t set, but the California Department of General Services expects to release five Request for Innovative Ideas (RFI2) opportunities this month that would focus on needs at three state entities.
In addition to the California Department of Technology, state entities dealing with public-sector retirement, justice and taxes are seeking candidates for key positions in technology.
The annual awards, bestowed Tuesday at the California Government Innovation Summit in Sacramento, recognize projects and technologies devised and implemented within state government in the past year.
The California Department of Tax and Fee Administration completed deployment of the multiphase Centralized Revenue Opportunity System, which consolidated legacy and improved responsiveness to customers, and is now migrating on-premise content to a new enterprise content management platform.
The California departments of Human Resources and Tax and Fee Administration received millions in funding with the approval of the 2023-2024 Fiscal Year state budget to continue vital IT initiatives.
The California Department of Tax and Fee Administration, the Department of Technology and the Office of Data and Innovation will host an IT virtual open house later this week.
The California departments of Technology and Tax and Fee Administration have released a multiphase solicitation that seeks a “scalable and reliable tax return analysis solution with data analytics.”
Recruiters from multiple state entities will participate in the event, which will include various breakout sessions offering information about the state hiring process and “day-to-day insight” on IT careers.
The California State Board of Equalization has released a request for information on a new Board Roll System.
The Employment Development Department and the California Department of Tax and Fee Administration are seeking candidates with management experience.
As part of Industry Insider — California’s ongoing efforts to educate readers on state agencies, their IT plans and initiatives, here’s the latest in our periodic series of interviews with departmental IT leaders.
The department’s five largest transactions in this area reached the low eight figures.
“The ideal candidate will be an expert in networking technology, including: switching, routing, load balancing, firewalls, as well as networking concepts, topologies and technologies,” the job posting says.
The California Department of Tax and Fee Administration’s biggest purchase of IT services in the first quarter of the year was for project management and business analyst services.
“A veteran of state service, Director Tong’s deep experience in the public sector and leadership in the technology field have helped guide key efforts to make government more efficient and effective, including our work to bridge the digital divide and help state agencies navigate complex challenges during the pandemic,” Gov. Gavin Newsom said.
Six key state departments are seeking managers and specialists for oversight roles. Three of these are branch chief recruitments within one department.
“My biggest lesson learned is that managing a technology project is not about building and maintaining a workable system; it is about the people who use the system,” says Valerie Williams, Centralized Revenue Opportunity System project director for the California Department of Tax and Fee Administration.
The California Department of Tax and Fee Administration’s work in the area of data visualization won it a federal award and has made the information it houses more accessible to staff and residents alike.
The state department in question underwent a name change during the course of the project, which was in the works for nearly half a decade.
The entities are seeking a web developer, an IT manager, a release manager and an IT specialist.
In a recent Budget Change Proposal, the California Department of Tax and Fee Administration seeks several million dollars to reimburse the California Department of Motor Vehicles for costs associated with IT development to meet a new vehicle sales tax requirement.
“The role of the CIO has moved from being primarily technical to one that requires an understanding of the business requirements of the department and prioritizes our customer needs. Therefore, we are constantly adapting to meet their needs and developing forward-looking technology solutions,” says Scott Capulong, chief information officer at the California Department of Tax and Fee Administration.
The agency has promoted its service expansion online, and will continue the rollout next year. The goal is to modernize tax collection and connect with business users.
The California Department of Tax and Fee Administration has elevated a 20-year staffer to become its new technology leader after a search of nearly four months. He assumed his new role this week.
The California Department of Tax and Fee Administration is testing the second production release of its new Centralized Revenue Opportunity System ahead of an August deployment. It will update online tax programs in areas including vehicle fuel, tobacco and alcoholic beverages.
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