Not every chatbot launch goes to plan, a lesson the city of Long Beach learned with the introduction of its own digital assistant, Ask Elby! Officials shared their experiences with the technology at the recent GovAI Coalition Summit in San Jose.
The Los Angeles Department of Water and Power tapped identity security firm BeyondTrust to strengthen its access management defenses. The move is already paying dividends with fewer help desk calls.
With all California's work toward improving the procurement process, columnist Daniel Kim asks: What can be done to improve the solicitations themselves?
Technologists are in demand at the California Student Aid Commission, the Department of Transportation and the State Compensation Insurance Fund, as each agency looks to strengthen its team.
The San Diego County Sheriff’s Office will test the use of wearable technology to alert staff of medical emergencies, following past concerns over reliability and infrastructure.
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New service offering approved under BeyondTrust’s existing FedRAMP authorization to operate (ATO) broadens government access to identity security
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