Officials in San Jose have set their sights on customer-facing service improvements that will cross the city’s 20 departments. The city is hoping to build in-house expertise and create a “single front door” for constituents.
Gov. Gavin Newsom has once again signed an executive order on artificial intelligence, this time related to mitigating workforce disruptions and other key areas.
Industry Insider — California has compiled a list of all IT-related Budget Change Proposals submitted by state agencies, now complete with 50 new requests from the May Revise to the budget.
Industry Insider — California will not publish a newsletter Monday in observance of the Memorial Day holiday. The newsletter will resume Wednesday morning.
Stephen Caines has announced that he will be departing the chief innovation role with the city of San Jose. The city is currently accepting applications for his replacement.
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H.R. 1 has significantly reshaped the operating environment for health and human services agencies, increasing both oversight and administrative demands across programs like SNAP and Medicaid. The legislation raises the stakes by tightening expectations around payment accuracy — placing SNAP agencies at risk of financial penalties if error rates exceed 6% by 2028 — while also expanding eligibility verification requirements, such as requiring certain Medicaid recipients to undergo recertification twice a year instead of annually.
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